Buying is very easy. Just follow these steps:

1. Find the product you want using the category menu or the search bar.
   
2. Select color, size and click on "Add to cart".
   
3. Repeat this process with any products you want.
   
4. When you're ready, go to the cart (icon at the top right) and click "Checkout".
   
5. Enter your email address and complete your personal and shipping information.
   
6. Choose your payment method.
   
7. Check the confirmation message on the screen and you will also receive an email with the details.
   
8. Receive your order at home or the office.

What should I do if the page freezes when I try to pay?

Write to us through this [link] indicating that you wish to cancel the purchase. Include your full name and order number. We will help you place the order again.

Once you complete your purchase, you will receive a confirmation email with your order number. To check the status of your order, you can:

• Check your email where you will receive shipping updates.
• Log in to your account at adrissa.com.co and check the “My Orders” section.

You can pay with:

• Credit card: Visa, MasterCard, American Express, Diners Club.
• Debit card via PSE.
• Efecty (only if enabled at checkout).
  

No, we do not currently offer cash on delivery.

Contact your bank's customer service line to find out the reason for the rejection.

This product is likely out of stock. You can add it to the waitlist to be notified when it becomes available again.

• Choose the garment, size and color, then click on "Add to cart".
  
• Enter the code in the "Coupon Code" field at checkout.
  
  

If you are unsure whether the payment was successful, please contact us:

Telephone: (604) 4444402

WhatsApp: +57 300 7281081

Email: Tiendaonline.samesa@adrissa.com.co

Click on any garment and on the right you will find the "Size Guide" button, where you can see the detailed measurements and find the ideal size for you, or click here.

Shipping costs depend on the destination. They will be displayed at checkout and itemized on your invoice. Remember that you get free shipping on orders over $180,000.

The estimated delivery time is 3 to 7 business days, depending on the city. During peak season or promotional periods, delays may occur due to logistical issues.

Yes, it is important that an adult be present to receive the delivery.

You can find addresses and phone numbers in the store locator, located at the bottom of our website.

View Stores